Transformational Learning
The College@ESDC offers a variety of learning opportunities to help you develop the knowledge and skills that are relevant to your role in ESDC’s service transformation.
For more information on these courses and additional learning options, contact your Learning Coordinator (xlsx, 31 KB) (NCR) or your Learning Centre (regions).
Business Process Management
Business process management is about knowing how to construct the functioning model of your business, with a special focus on workflow and eliminating unnecessary steps in a process.
Learn more about business process managementDesign Thinking
The process of Design Thinking draws on methods from engineering and design, and combines them with ideas from the arts, tools from the social sciences, and insights from the business world to bring teammates together around a common goal: make the lives of the people they’re designing for better.