Digital Mindset

Going digital is more than simply using technological tools! If digital literacy is not integrated into habits and a way of thinking, then it is nothing more than a skill. With a digital mindset, digital literacy skills are so well mastered that using them becomes second nature.

Below are various learning activities to help you improve your digital skills, organized under the following themes:

This page has a younger sibling! Visit the Digital Technology page for more recommendations.

Many of the following learning activities are informal, so don't forget to take credit for your learning by manually adding your activity to your learning history (DOCX, 91 KB) in Saba.

Introduction to the digital mindset

To learn more about what it means to have a digital mindset, refer to the resources below.

For all employees

Two Lenses on Digital Foundations

In this blog-type bus ride, discover Isa and Richard's insightful discussion on the need to develop basic digital skills and the mindset it requires.

If you enjoy this episode, be sure to explore other bus rides about digital technology and mindset.

Duration:
15 minutes
Methodology:
Reading
Course ID:
N/A

Government of Canada Digital Standards

Learn more about the Government of Canada's 10 digital standards exemplifying what it means to have a digital mindset. This page will help you apply this mentality to projects with your clients and your team in the workplace.

Duration:
Variable
Methodology:
Reading
Course ID:
N/A

Discover Digital

As the world around us becomes increasingly digital, public services and skillsets must follow suit. This course, offered through the CSPS Digital Academy, aims to guide learners through the impact of new and emerging digital methodologies while exploring digital standards and their relevance to the public service.

In this course, participants will:

  • Learn about the meaning of digital in a government context
  • Assemble their digital toolbox
  • Explore new approaches of creating a digitally-enabled work environment in their own organizations
Duration:
7 hours
Methodology:
Classroom – instructor led (virtual)
Course ID:
I205

Digital in Practice

As the world goes increasingly digital, public services and skill sets must follow suit. This virtual course, offered through the CSPS Digital Academy, provides a high-level overview of the Government of Canada's Digital Standards. It looks at the positive impact of the standards on the work of public servants and discusses how we can adapt to this new reality.

Duration:
2.5 hours
Methodology:
Classroom – instructor led (virtual)
Course ID:
I602

It's about people

Putting users first. That's what Canadian Digital Services (CDS) is all about. When we talk about "digital government," it often conjures up websites, application programming interfaces, and applications. They're part of the toolkit. But digital government is about people: their needs, their experiences, their frustrations, even their hopes.

CDS is a team of passionate people committed to making it easier to access and use government services. Learn more about their activities and let them inspire you to innovate with their blog posts.

Duration:
Variable
Methodology:
Reading
Course ID:
N/A
For all managers and leaders

Discover Digital for Executives

As the pace of technological change increases and Canadians' service expectations grow, public servants need to adopt new ways of thinking and doing that are more iterative, collaborative, and responsive to emerging needs. This course, offered through the CSPS Digital Academy, introduces public service executives to the Government of Canada's Digital Standards and looks at the impact of new and emerging approaches to doing business. While exploring the meaning of digital in a government context and building their digital toolbox, participants will also have an opportunity to experiment and take a small, concrete step towards creating a digitally enabled work environment in their own organizations.

Duration:
1.5 hours
Methodology:
Classroom – instructor led (virtual)
Course ID:
I500

Discover Digital for Executives Module #4 - Share your learning experience: Peer Connect

This 1 hour virtual session is the last module of the I500 Discover Digital for Executives offering in which participants have explored new ways of leading in more iterative, collaborative and responsive methods to align with citizen/client raised expectations.

Following an exploration of the Government of Canada Digital Standards in I500, participants continue their experimentation voyage through the completion of a Workplace Challenge in which students put in practice their learnings.

Duration:
1 hour
Methodology:
Classroom – instructor led (virtual)
Course ID:
I501
A digital Government of Canada

Interested in what the Government of Canada has done in response to growing digital changes? Visit the following pages to learn more.

The official Digital Government website lets you view other topics related to the digital technology used by the Government of Canada. Learn more about digital standards, the digital strategic plan and Open Government.

The Canadian Digital Service (CDS) teams up with federal departments and agencies to put individual needs at the centre of government services. Their aim is to improve the experience for both government service providers and users. Here you will find blogs, prototypes and success stories.

Founded by the Canada School of Public Service (CSPS), the Digital Academy helps federal public servants learn the digital skills, approaches and mindsets needed to bring public services up to speed with the current digital age.

Testimonials and conferences

Business and IT Collaboration : an Interview with Susan Kilburn

Susan Kilburn is an Information Technology leader with experience in delivering many large-scale IT programs. Susan explores the delicate and growing relationship of Business and IT in the context of digital transformation. She describes some of the challenges in competing for funding, the emergence of new models to make digital transformation happen and the IT governance required for successful implementation.

Use the keywords "Susan Kilburn" in the search bar of GC campus to find this video.

Duration:
8 minutes
Methodology:
Video
Course ID:
N/A

Digitization in the Government of Canada

In light of the digital revolution, the government has no choice but to automate its service. An absolute necessity, this is the only way to improve services to citizens, as digitization leaders Alex Benay, William D. Eggers and Olivia Neil explain in this video.

Use the keyword "digitization" in the search bar of GC campus to find this video.

Duration:
5 minutes
Methodology:
Video
Course ID:
N/A

Crisis of Confidence: A Digital Solution

Treasury Board President Scott Brison describes how we, as government and public servants, can strengthen our relationship of trust with Canadians by offering the public more effective and modern services. Amazon and Netflix service standards are disrupting practices around the world. The bar is high, but the Government of Canada must aim to match and even build upon these standards.

Use the keywords "crisis of confidence" in the search bar of GC campus to find this video.

Duration:
9 minutes
Methodology:
Video
Course ID:
N/A

EXecuTALK: What do you mean, "Digital?" Practical steps for making digital government real in your organization

In this video, Danl Loewn from the Canada School of Public Service (CSPS) and Christopher Allison, Director General at CSPS discuss the meaning of a digital government and the way to integrate a digital mindset to our work habits.

Use the keywords "executalk digital" in the search bar of GC campus to find this video.

Duration:
30 minutes
Methodology:
Video
Course ID:
N/A

Digitalization is revolutionizing the GoC…and it's ESDC's time to play

In this video, Alex Benay, former Chief Information Officer of the Government of Canada, and Sandy Kyriakatos, former Chief Data Officer of ESDC,share their vision of the future of government services and how unlocking data will play a key role in this transformation. This video will increase your knowledge of the characteristics of a digital government, and the skills that will help you thrive.

Duration:
1.5 hours
Methodology:
Video
Course ID:
00046056

Canada's Digital Future: Lessons from the Field and How Canada's Public Service Will Keep Up

How can technology be used to deliver services to Canadians with the same ease of access that we get from companies like Amazon? Join Benoit Long (TISMB's Senior Associate Deputy Minister) in an armchair discussion with government transformation leaders Olivia Neal (TBS' Executive Director of Digital Change) and Sandy Kyriakatos (ESDC's Chief Data Officer) as they consider ESDC's possibilities for transforming citizen services in a connected, digital world. Don't miss this chance to be part of the conversation!

Duration:
1.5 hours
Methodology:
Video
Course ID:
00038858
Digital leadership

Digital leadership is about encouraging transformation, managing change (and its share of challenges) and viewing team needs and the overall context from a comprehensive perspective. You might be interested in the pages on transformational leadership, change management, strategic thinking or other resources identified in this section.

For leaders and executives

Becoming a Digital Leader

This publication teaches you how leaders adapt to digital transformation in their environments and the traits needed for leaders to succeed during this new transformational period.

Duration:
Variable
Methodology:
Reading
Course ID:
N/A

Leading Digital: Turning Technology into Business Transformation (English only)

In this book, the authors developed a comprehensive 12-step guide containing a detailed description on how to transform your business with digital know-how at your fingertips. If you want to take the mystery out of digital technology, this book may be the answer you are looking for in today's world.

Find this book at your library or purchase it from a book retailer ($30 to $50 depending on format).

Duration:
Variable – 256 pages
Methodology:
Reading
Course ID:
N/A
e-book available:
Yes

Driving Digital: The Leader's Guide to Business Transformation Through Technology! (English only)

Published in 2017, this book by Isaac Sacolick shares the lessons he learned over the years he spent successfully spearheading multiple digital transformations and helping shape digital-business best practices.

The focus of extensive research, this comprehensive manual will teach you how to formulate a digital strategy, transform a business and its IT practices, align development and operations, drive cultural change, leverage digital talent, capture and track ROI, develop innovative digital practices and test emerging technologies.

Find this book at your library or purchase it from a book retailer ($35 to $70 depending on format).

Duration:
Variable – 300 pages
Methodology:
Reading
Course ID:
N/A
e-book available:
Yes
Equivalence:
"Le guide de la transformation digitale : La méthode en 6 chantiers pour réussir votre transformation!"

Le guide de la transformation digitale: La méthode en 6 chantiers pour réussir votre transformation! (French only) (The digital transformation guide: the 6-sided method to make your transformation a success)

Published in 2016, this book by Vincent Ducrey and Emmanuel Vivier presents a proven, 5-step instructional method in 6 work areas to plan and succeed in digitally transforming your business.

Find this book at your library or purchase it from a book retailer ($35 to $70 depending on format).

Duration:
Variable – 330 pages
Methodology:
Reading
Course ID:
N/A
e-book available:
Yes
Equivalence:
"Driving Digital : The Leader's Guide to Business Transformation Through Technology!"

Additional Resources

Be sure to browse the College@ESDC's complete list of offerings on competencies that support transformation such as strategic thinking, cognitive flexibility and data literacy.

If you have questions about these offerings, contact your Learning Coordinator (NCR) (XLSX, 30.6 KB) or your Learning Centre (regions).