CFOB Newsletters

CFOBrief. Not just a number.

December 2019 Edition


Non-Public Servant Travel Guide

Are you a travel arranger or manager assisting with travel for a Non-Public Servant?

CFOB has developed the Travel Guide for Non-Public Servants that provides you with comprehensive instructions on what is required to submit a travel claim for Non-Public Servants traveling on official Government of Canada business. As well, it provides directions on what Non-Public Servants are entitled to when traveling (e.g. accommodations, taxi and transportation fees, per diems for meals) and what is not reimbursable (e.g. Business and First Class air travel, incidentals). It also includes examples of travel authorization and expense forms to assist in their completion. This guide is available on iService under the Travel Road Map.

If you have any further questions about this topic, please reach out to us on the Travel Helpline at 1-855-684-7827 Option #1.

ESDC Workplace featured on Transformation WebEx

What will ESDC’s modernized workplace look like? Will there be any filing cabinets for paper files? And how does this ‘unassigned seating’ environment work, anyway?

These were just some of the questions ESDC employees asked during a recent national WebEx sponsored by the Transformation and Integrated Service Management Branch (TISMB). The WebEx series has already focused on various aspects of transformation in our department, among them benefits delivery modernization and pensions modernization.

A total of 171 employees tuned into the French and English sessions on September 19, 2019. Guillaume Drapeau, who is managing the Quebec Region’s Guy Favreau project, and Duncan Keith, Manager of ESDC’s Workplace Solutions unit and head of the ESDC Workplace Project, presented a 20-minute presentation, then fielded questions from listeners. Participants who responded to the post-WebEx survey indicated that they found the activity ‘interactive and engaging’ and appreciated getting updates that will have ‘…a direct impact’ on their work environment, but many would have liked more time for questions. Discussions with the team are already underway for future WebEx presentations on the topic of ESDC Workplace. Stay tuned for a virtual tour video and more!

If you missed the WebEx, visit Leader’s Corner on GCconnex where you will find the presentations and a recording of both sessions.

Procurement Bulletin

Check out the latest Procurement Bulletin on Year-End Procurement Deadlines.

This bulletin has been created to help manage year-end requirements for the acquisition of goods and services.

Contact the Procurement Services Team at NC-PURCHASING_PORTAL for more information.

CFOB Service Standards

Continuing to build on the 2018/19 CFOB Service Standard results, we are happy to share the results for the second quarter of 2019-2020.

Below are a few interesting highlights from this quarter:

  • There has been a 90% increase in DARS - Write-off and ISP Remissions when comparing to the first quarter of this fiscal year, all while maintaining a 99% service standard rate.
  • There was a 23% decrease in the number of Emergency Salary advance/Salary Priority Payment requests since Q1. All requests were completed within two business days.
  • The number of ESDC Procurement – Task Authorization requests received in Q2 were the highest on record since the service standards results were tracked in 2017-18. Despite the increased volume, a contract was issued within 14 calendar days of receipt of all required documentation and approvals for 95% of these requests.
  • The average number of PMIS general requests sent to the Enterprise Project Management Office (EPMO) Mailbox handled at Tier 1 level was approximately 307 per quarter over the last two fiscal years. The average number of requests has dropped to approximately 193 per quarter in the current fiscal year, all while maintaining a 93% service standard rate.
  • Despite seeing a 34% increase in the number of myEMS access role requests (sensitive and non-sensitive roles) since Q1, the service standard has been met 100% of the time over the first two quarters of this fiscal year.

As we review and post results for each quarter, our goal is to continuously improve the information shared.

Consult CFOB Intranet’s page on Service Standards for more details.

Reminder on Seasonal Office Events Policies and Guidance

As the festive season approaches, it is especially important to be mindful of our responsibilities around departmental policies and guidelines. This relates particularly to Events, hospitality, recognition, delegations of authority, and acceptance of vendor gifts. In all cases, it is important to use your best judgement to avoid situations of real or perceived conflict.

Hospitality

At all times during the year, the departmental policies, processes and approvals related to hospitality and other Events remain in effect. If hospitality or events require approval from senior management, requests must be submitted to the appropriate level of authority to obtain approval in advance. In all cases, please refer to the Departmental Delegation of Authority instruments in order to determine the designated approval levels.

The authority to provide hospitality does not extend to seasonal holiday lunches, dinners or other activities. This includes the purchase of cards in celebration of seasonal holidays or other personal milestones (engagements, birthdays, retirements, job promotions, etc.).

Hospitality requests must be limited to functions which are essential to the conduct of government business. Hospitality can only be offered to public servants on an exceptional basis under the following main conditions:

  • Participation is required that extends beyond normal working hours where there are no nearby or appropriate facilities to obtain refreshments or meals or when staff dispersal is not effective or efficient.
  • Activity must be at least 3 hours in duration overlapping a normal morning and/or afternoon break period.
  • The number of employees must not be greater than the number needed to conduct government business.
  • In no circumstances can employees be provided with either gifts or promotional items as hospitality.

Recognition

The Departmental Recognition Program’s policy provides for and encourages acknowledgement of employee contributions and behaviours through appropriate awards and recognition. Awards should be non-monetary in nature and not exceeding designated approval levels which are subject to further restrictions as allowed by the policy. Further, the policy is not to be interpreted as an authority for purchasing gifts for staff, as it is not appropriate to use public funds to purchase gifts.

Please be mindful that hospitality requests should not be used to informally reward excellent work in the context of seasonal activities. Seasonal activities and employee recognition must be kept separate; they cannot be combined. You cannot hold a recognition ceremony to reward employees and seasonal celebration at the same time.

Acceptance of Gifts, Hospitality and Other Benefits from Suppliers

Managers and staff are expected to use their best judgment to avoid situations of real, apparent or potential conflict of interest by being mindful of the criteria related to acceptance of gifts, hospitality and other benefits. This is in keeping with the ESDC Code of Conduct and Values and Ethics Code for the Public Service, including seasonal holidays.

Employees are not to accept any gifts, hospitality or other benefits that may have a real, apparent or potential influence on their objectivity in carrying out their official duties and responsibilities or that may place them under obligation to the donor. This includes activities such as free or discounted admission to sporting and cultural events, travel or conferences.

All public servants are responsible for ensuring that they comply with the Values and Ethics Code for the Public Service and the ESDC Code of Conduct, and that they exemplify, in all their actions and behaviors, the values of the Public Service.

An Update from the Enterprise Project Management Office

Changes for employees working on projects or programmes

We have made some changes to our policies and procedures for project and programme management at ESDC as a result of the Treasury Board Policy Suite Reset.

If you are part of a project or programme team, please check out the EPMO Outreach for more information about how these changes may affect your work.

Wave 2 of Project Management Competency Development

Following the launch of the Project Management Competency Development (PMCD) program in the Spring of 2019, we are happy to report that 75% of the targeted project managers in Wave 1 – Major projects are now registered! Project managers of Minor projects will be invited to register as part of Wave 2, which begins in November 2019. Project managers of Small projects will be invited to register in Wave 3 during Winter 2020.

For more information about the Project Management Competency Development program, please visit our iService page or contact EPMO's Single Point of Contact (SPOC) at NC-BGPE-EPMO-GD.

Let’s all get ready for Project Management Information Solution 2016

The Project Management Information Solution (PMIS) Phase IV project is launching Release 1 in Fall 2019. PMIS is the departmental application used to manage projects, store project artefacts, prepare schedules and produce reports throughout the lifecycle of a project.

Release 1 of the PMIS Phase IV project is the move of PMIS 2010 from Windows Server 2008/Project Server 2010 to Windows Server 2012/Project Server 2016 software. This move will also include the migration of site content from PMIS 2010 to PMIS 2016. There are no changes to the existing Business Processes for this release but employees will notice a change to the look and feel of PMIS.

Why is this deployment for PMIS happening?

The current PMIS solution, Project Server 2010, is on Microsoft Windows Server 2008 platform. The service support for Microsoft Windows 2008 Server expires in January 2020. Treasury Board Secretariat has mandated that all departments with solutions on Windows Server 2008 be transitioned to a newer platform by December 13, 2019. Also, Project Server 2010 itself will lose service support from the vendor in October 2020.

How will this affect PMIS access?

To ensure an effective migration of existing content and to maintain data integrity, PMIS access will be limited to Project Web App 2010 READ-ONLY and Project Pro 2010 will be uninstalled for all users. During this blackout period, PMIS users will only be able to view information and pull reports. Updates to information in PMIS will not be permitted.

What will I have access to during the blackout?

During deployment of PMIS 2016, PMIS users can:

  • pull reports from the Business Intelligence section.
  • have access to the ESDC Knowledge Repository.
  • view their project schedule in the Project Web App.

During migration, PMIS users will not be able to:

  • save documents, information or artefacts in their project site.
  • have access to Project Pro or make changes to their schedule.

What do I need to do before the blackout (before Friday November 22 at 5pm)?

  1. save and publish all changes to your schedule and project sites;
  2. ensure you have checked-in your projects;
  3. log-out of the PMIS application; and
  4. restart your computer every night to ensure Project Professional 2016 is installed on your computer (distributed to those with Project Profession 2010).

Dates to remember:

Blackout period
(Read-Only access to Project Web App (PWA) 2010)
Fri., Nov. 22 at 5:00 pm to
Mon., Dec. 2 at 8:00 am
Web-Ex training in English or in French Mon., Nov. 25 to Thurs., Nov. 28
(stay tuned for registration instructions)
PMIS 2016 Go-Live Mon., Dec. 2 at 8:00 am

More information on future releases of the PMIS Phase IV project will be communicated in the following weeks. Please stay tuned for details!

Any questions? Contact us at NC-BGPE-EPMO-GD