Departmental payment process (operation & maintenance)
Invoice processed into SAP by the Accounts Payable Processing Centre
- Reception of goods / services and the invoice by the manager or their team
- Send the invoice to the Accounts Payable Processing Centre
- Invoice processed into SAP by the Accounts Payable Processing Centre
- Electronic Section 34 approval by the Cost Centre Manager
- Issuance of Payment
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The Winnipeg and Montreal Accounts Payable Processing Centres have a service standard of 14 calendar days from receipt of the invoice. Below are presented three examples of invoice processing timelines. If the invoice is sent to Accounting Operations in the 5 calendar days following the reception date, the risk for it to be paid late will be minimal. If the invoice is sent to Accounting Operations more than 10 calendar days following the reception date, no flexibility will be left for unexpected delays, the pressure will be on the manager to do the approval quickly and the risk for the invoice to be paid late will be high.
If the invoice is in order, it will be paid using the Goods Receipt (or the Service Entry Sheet), or by using the commitment number written on the invoice. If there is a problem with the information provided on the invoice, the processing centre will contact the individual that submitted the invoice.
It is the responsibility of the cost centre manager (or the requisition authority) to notify the processing centre if a situation arises that prevents the timely processing of an invoice (e.g.: problem with the goods/services, delays with the suppliers, system issues, etc.).
Processing centers can be reached by contacting:
Travel and Accounts Payable Help Line: 1-855-684-7827 option 1