Emergency Management and
Business Continuity (EMBC)

Provides guidance and direction to branches and regions, in preparing and planning for the continued delivery of services and benefits to clients during an emergency or crisis situation.

Print your new Quick Guide to Emergency Situations (PDF, 772 KB).

Attention: What to do in the event of emergencies

In the event of an emergency, remain calm, think clearly and act decisively.


View the complete Employee’s Guide to Emergency Situations, or select a topic:

Front-Line Employee’s Guide to Emergency Situations
The Front-Line Employee’s Guide to Emergency Situations contains specific information for employees who are responsible for providing services to the public (in-person, telephone, Web, Health and Safety Officers and ISB Investigators or Officers).

Manager’s Guide to Emergency Situations
The Manager’s Guide to Emergency Situations provides Managers of Employment and Social Development Canada with guidance on what to do in the event of an emergency situation. It includes information on responsibilities of the employer, as well as the communication process for notification of employees, clients and visitors during emergency situations.

Spotlight

Resources for Employees

Did you know…

As an employee, it is your responsibility to:

ID Card

  1. Have your identification card visible on you at all times and never lend it to anyone.
  2. Pre-register your visitors and escort them at all times inside facilities.
  3. Politely challenge individuals whom you do not recognize on your floor and whose access/visitor card is not readily visible. Ask them if they are looking for someone or if they need help locating a meeting room. If unable to locate a contact, kindly ask them to leave the premises and inform your manager.
  4. Make sure that no one tries to slip in behind you when you enter your work area. This is called “tailgating”.

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