OICM Conflict Resolution Week Choice Board Bingo
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In the spirit of Conflict Resolution Week, try out some of these communication, coaching and conflict management tips. Try to get four-in-a-row bingo to bring some fun into conflict! Partner with a colleague and see who can practice more of these skills and mindsets this week, and talk about your learning together…a great time to turn conflict into connection! Recognize you have room to grow? We all do, and OICM is here for you. From training courses to one-on-one consultations and coaching, we can help you prepare for difficult conversations and support your growth and development.
Listen to understand with genuine curiosity, even if you don't agree
Set a positive intention for an upcoming conversation
Take time to consider how to frame your message in light of how the other person can best receive it
Step into the other person's shoes and think about the issue from their angle
Watch a webinar, listen to a podcast or attend a training course on conflict and communication
Identify what your triggers are in difficult conversations and what you can do to manage your reaction
Spend 30-60 minutes preparing for an upcoming conversation
Seek out support with a dilemma you have
Paraphrase what you heard to show the other person you truly understand and care
Speak from your own experience using an "I" statement to assert your needs respectfully
End a difficult conversation with optimism about what you learned and how you will improve
Consider what you believe to be true about conflict, and how this might shape your own approach
Learn about and practice the difference between open vs closed questions
Practice self-compassion in a difficult situation
Decide to be brave in a conversation, even if it is hard
Put away distractions and commit to being fully present
- Telephone:
- 1-866-382-7502
- E-mail:
- nc-oicm-bgic-gd@hrsdc-rhdcc.gc.ca
- Site Web :
- Office of Informal Conflict Management (OICM)