Travel Road Map

Claiming expenses

Note 1: For myEMS (SAP) Travel training, please refer to the Step 1 of the Roadmap - First Time Traveler

Note 2: Reimbursement of transportation expenses related to overtime (extra duty pay) such as mileage, parking, taxi, etc. must be submitted via Phoenix self-service

Select Travel Requests and Expenses under the “Employee Self-Service” Tab.
Under Create New, select Create Expense Report Travel Request and select the Travel Request related to your trip.
Scan and attach all the electronic receipts to your Expense Report
Enter all actual travel expenses and allowances as well as comments for your approver
Traveller will be prompted to enter prepaid expenses including HRG / GBT Services Fees and taxes as indicated on the HRG / GBT invoice.
Please refer to How to Enter HRG / GBT Prepaid Airfare and Train Expenses in your Travel Expense Claim
Submit Expense Report for approval
When prepaid expenses on the HRG / GBT departmental travel invoice differ from the completed travel expense report, CFOB-Accounts Payable will adjust the expense report and resubmit for section 34 approval. If the difference in amounts is considered negligible, CFOB-Accounts Payable will adjust as necessary. Should the traveller and/or Section 34 not concur with the billed amount, please contact HRG / GBT directly to resolve.

For online assistance please call the ICAAD Accounts Payable and Travel Help line: 1 855 684 7827 option 1