Policies and Directives

Treasury Board of Canada Secretariat

• Policy on Official Languages
  • Directive on Official Languages for People Management
  • Directive on Official Languages for Communications and Services
  • Directive on the Implementation of the Official Languages (Communications with and Services to the Public) Regulations

Employment and Social Development Canada (ESDC)

• Communications with and Services to the Public - Part IV
  • Policy on Services to the Public in Both Official Languages at Service Canada
  • Official Languages Obligations in Service Canada Offices
• Language of Work, Equitable Participation and Staffing - Parts V, VI and Section 91
• Policy Development Guide – Chapter 8 - Official Languages
• Official Language Minority Communities (OLMC) Standardized Consultation Process - New