Excellence - Useful Links

The links on this page lead to a variety of tools, including training opportunities and resources, to enhance your knowledge of the value of Excellence and its expected behaviours and to help you adopt these behaviours in your daily tasks.

  • How ESDC Works: Course that provides employees the opportunity to explore how the public policy development system works in ESDC and to see what actually happens behind the scenes.
  • Career Companion: This learning portal provides various learning options for ESDC employees.
  • Exercising my Leadership in Official Languages: Course that provides managers with awareness of the different parts of the Official Languages Act. This information is essential for managers' roles and responsibilities with regard to official languages.
  • Official Languages and Me: Course that gives employees the knowledge required to carry out their daily work while providing excellent service and maintaining a work environment that is conducive to the use of either official language.
  • The Mentoring Community: As a complement to mentoring initiatives at ESDC, this Sharepoint site is a self-directed departmental mentoring experience open to all ESDC employees, where they can share their experiences and learning while expanding their professional network.
  • YMAGIN, the ESDC Managers' Community and the Administrative Professional Network: Professional networks designed to provide employees with learning and networking opportunities.
  • Expose and Explain: Program intended to foster employee participation and engagement in the ongoing service excellence mandate of Service Canada.
  • Service Excellence for Citizens: Course offered by the Canada School of Public Service, which provides front-line service professionals with the essential knowledge needed to deliver services to citizens more effectively and with greater confidence.
  • Service Excellence for Colleagues: Course offered by the Canada School of Public Service, which enables public servants who offer internal services to improve their service delivery skills and knowledge in order to more effectively meet the needs of their internal clients and colleagues.