myEMS (SAP)
Access myEMS (SAP)
If you are a user and need to access the myEMS (SAP) Portal please select the button below:
myEMS (SAP) Access Management and Training
If you are a user of myEMS (SAP) please refer to the myEMS (SAP) Access Management and Training page for procedures on how to determine your training requirements and role in myEMS (SAP).
Report/Manage an Incident
As of April 6, 2021, new categories will be available when reporting an incident through myEMS (SAP)
Level 1: myEMS (SAP) ESDC End-User
Level 2: (choose one category that best describes your situation)
- Master Data
- Training
- General Inquiry
- Access Management
- Error Message
- Language Settings
- Technical Issues
Report an Incident (opens new window)
The instructions to report and manage an incident are available in the following reference guide
To manage an existing incident:
Manage an Incident (opens new window)
Service Standard
Incidents will be responded to within 1 working day. An automated email will keep you updated on the status of the incident.