Attempted Scam Reporting Form — Citizens

When to use this form : when receiving a call from a program client who indicates receiving a suspicious telephone call or text from someone claiming to be from Service Canada and requesting personal (SIN etc.) or financial information.

Key information to share with the client:

  • Thank the client for reporting this information.
  • Offer empathy and inform the client that the protection of personal information is a departmental priority

Quick form to fill: To obtain the right form to fill, follow these two easy steps

Step 1: Select your Region (the region where you are taking the call from) - not where the citizen resides

  • + Atlantic

    Step 2: Confirm with the client:
    Have you disclosed personal information to the scammer? (SIN, address, financial information etc.)

    Yes means that the scam has been successful and personal information was disclosed,
    No means that the scam has been unsuccessful.

  • + Quebec

    Step 2: Confirm with the client:
    Have you disclosed personal information to the scammer? (SIN, address, financial information etc.)

    Yes means that the scam has been successful and personal information was disclosed,
    No means that the scam has been unsuccessful.

  • + Ontario

    Step 2: Confirm with the client:
    Have you disclosed personal information to the scammer? (SIN, address, financial information etc.)

    Yes means that the scam has been successful and personal information was disclosed,
    No means that the scam has been unsuccessful.

  • + Western Canada & Territories

    Step 2: Confirm with the client:
    Have you disclosed personal information to the scammer? (SIN, address, financial information etc.)

    Yes means that the scam has been successful and personal information was disclosed,
    No means that the scam has been unsuccessful.

  • + National Capital Region

    Step 2: Confirm with the client:
    Have you disclosed personal information to the scammer? (SIN, address, financial information etc.)

    Yes means that the scam has been successful and personal information was disclosed,
    No means that the scam has been unsuccessful.