Business Continuity (BCP) Template

Word Version (DOCX, 417 KB)

BCP Form

Section 1

Profile

Section 2

A. BCP Activation and Recovery Checklist

• Initial Assessment

  Action / Description:

  Provide immediate safety and security for staff and clients. Refer to staff contact list (Annex 2). If required, activate emergency plans (e.g. Fire Safety, etc.).

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Make a preliminary assessment of the event and implications.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Obtain initial damage assessment/loss estimates from Responsible Building Authority/Building Emergency /Property Manager/PWGSC or co-locating Departments and other involved parties.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Account for personnel and all sensitive material and assets.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Secure information and assets.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Update office profile for local offices and outreach sites.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Notify Regional Security Officer (RSO) through the Info-Security line @ 1-xxx-xxx-xxxx of circumstances of events that have comprised safety and possible delivery of critical and key functions or services.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Contact ESDC’s National Emergency Operations Centre (NEOC), as required. NC-NEOC-HRSDC-CNOU-RHDCC-GD

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:
• Crisis Management Team (Branch/Regional level)

  Action / Description:

  Assess the situation.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Contact BCP Team, if required.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:
• Contact BCP Team

  Action / Description:

  Assemble BCP Team (see members list in Section 3).

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Meet at the agreed-upon off-site location (see Annex 3).

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  BCP team members will ensure that all employees are notified of the emergency situation and next steps for action using staff contact list (Annex 2).

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:
• Assess Impact

  Action / Description:

  Provide senior management with status updates.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Consult with Partners and Stakeholders.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:
• Implement BCP

  Action / Description:

  Activate Critical Services Recovery Strategies in Section 4.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  As required, consult with National/Regional Senior Management, BCP/Emergency Management Team, Corporate/Regional Security Officer and various Program groups.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Determine with Senior Management if re-location is required.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  If necessary, relocate critical staff to alternate work site (refer to Section 5), as pre-determined or as assigned by Facilities Management.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Implement critical services and key functions.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Confirm accommodation and equipment for additional priorities.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Recall additional priority staff, as required for business resumption/full recovery.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Continue to communicate with staff using staff contact list (Annex 2) to ensure that they are kept informed of progress. Employees to call the Employee Voice Bulletin System @ 1-xxx-xxx-xxxx to receive up-to-date information on the status of government occupied buildings in the event of an emergency situation.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Provide daily or periodic updates.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:
• Post Incident

  Action / Description:

  Organize a post-incident meeting with BCP Team and review/revise plans based on lessons learned.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Conduct final assessments, reviews and summaries.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Provide briefings to senior management with official log of chronological events.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Amend BCP, as required.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Complete After Action Report, as required.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

B. Communications Strategy

• Communications Strategy Checklist

  Action / Description:

  Contact employees with status updates in the event of an emergency situation using staff contact list (Annex 2).

  Responsible Authority:

  Supervisors

  1st Backup:

  Email

  2nd Backup:

  Social Media

  Action / Description:

  Voice Bulletin System updated @ 1-xxx-xxx-xxxx to provide information on the status of government occupied buildings in the event of an emergency situation.

  Responsible Authority:

  Facilities/Managers

  1st Backup:

  2nd Backup:

  Action / Description:

  Employees to call the Employee Voice Bulletin System @ 1-xxx-xxx-xxxx to receive up-to-date information on the status of government occupied buildings in the event of an emergency situation.

  Responsible Authority:

  Employees

  1st Backup:

  Email

  2nd Backup:

  News/Social Media

  Action / Description:

  Contact ESDC’s National Emergency Operations Centre (NEOC), as required. NC-NEOC-HRSDC-CNOU-RHDCC-GD

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  *** Copies of the Business Continuity Plans are stored here:

  BCP owners to keep a secured paper copy of BCP at home.

  Responsible Authority:

  1st Backup:

  Stored electronically

  2nd Backup:

  Stored electronically on encrypted USB key

  Action / Description:

  Any media enquiries need to be referred to the departmental media relations unit at 819-994-5559.

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Social Media (Facebook, Twitter, etc…)

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

  Action / Description:

  Contact Communications, Marketing Services as required

  Responsible Authority:

  Name:

  Work #:

  Mobile #:

  1st Backup:

  Name:

  Work #:

  Mobile #:

  2nd Backup:

  Name:

  Work #:

  Mobile #:

Section 3

List of Internal Emergency Critical Personnel

Crisis Management Team

BCP Team

Section 4

A. Critical Business Functions/Services and Recovery Strategies

As an information management best practice, attach your branch’s list of critical business functions/services with a recovery time objective of 72 hours or less here.

To obtain your critical business functions/services list, please contact your Branch/Regional BCP Coordinator.

B. Non-Critical Business Functions/Services

Section 5

Alternate Work Site Locations for BCP Team and Critical Staff

• Current Work Site Location

  Building Name:

  Building Name:

  Address:

  Address:

  Number of workstations required for this office:

  Number of workstations required for this office:

  Comments:

  Comments: Enter Comments here.
• Primary Alternate Work Site Location

  Building Name:

  Building Name:

  Address:

  Address:

  Number of workstations required for this office:

  Number of workstations required for this office:

  Comments:

  Comments: Enter Comments here.
• Secondary Alternate Work Site Location

  Building Name:

  Building Name:

  Address:

  Address:

  Number of workstations required for this office:

  Number of workstations required for this office:

  Comments:

  Comments: Enter Comments here.

Annex 1 – 3-Deep Organizational Structure

• "3-Deep Organizational Structure" - Long Description

  The 3-deep back-up approach must be implemented to ensure two backups (first and second) have been identified in addition to the position incumbent/ Responsible Authority. In addition to the Responsible Authority, the first and second backups must have the ability and authority to support all key, critical and BCP-related functions/services identified to support business continuity of activities.

  Modify the template in accordance with the 3-Deep structure and identify and complete the following as applicable:

  • Enter full name, title and contact information (Office # and Mobile #) for each position incumbent (e.g. Director General and Directors)
  • Enter full name, title and contact information (Office # and Mobile #) for each first and second backup

Annex 2 – Staff Contact List

Annex 3 - Maps of Emergency Meeting Locations

Insert your Emergency Meeting Location #1 here. Please see the following website: Google Maps to include a map of your specific location.

Insert your Emergency Meeting Location #2 here. Please see the following website: Google Maps to include a map of your specific location.

Annex 4 - List of Emergency Contacts

Emergency Contacts

Partners

Suppliers/Contractors