Form In The Event Of a Bomb Threat Call
If you receive a bomb threat:
- Listen.
- Be calm and courteous.
- Do not interrupt the caller.
- Obtain as much information as possible.
- Initiate call trace action (if available) while the call is ongoing.*
- Using a pre-arranged signal, notify your supervisor/colleagues nearby while the call is still ongoing. Your supervisor should contact the local police service.
- Print and fill out this form. Provide it to your Manager/Supervisor/Team Leader.
* Telephone Trace Number Dial-in: (obtain this information prior to a bomb threat)
Questions to ask:
To the extent possible, try to keep the conversation with the caller:
- What time will the bomb explode?
- Where is the bomb located?
- What kind of bomb and what does it look like?
- Where are you calling from?
- Why did you place the bomb?
- What is your name?
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