Support

All requests for Office 365 technical support should be submitted to the National Service Desk (NSD).

This includes, but is not limited to issues related to:

• Login or access
• Applications not working properly
• File syncing
• Audio and video

The Office 365 Community of Practice is a group of more than 500 employees at ESDC. It includes a sub community of volunteer Super Users that can help you and your colleagues learn Teams and other applications.

This includes, but is not limited to:

• Training and learning
• Demonstrations
• Non-technical assistance with O365 features

Connect with them by asking a question in the Office 365 Help team.

For information on Access to Information and Privacy (ATIP), please visit Access to Information and Privacy (ATIP).

For information on IT Security, please visit the Information Technology Security page.

For questions regarding the management of information in Office 365, contact your Branch/Region IM Lead/Broker.

For support for an effective management of information and data in your organization, from planning and systems development to disposal or long-term preservation, please visit the Information Management page.