Staying Connected: A strategy to engage, mobilize and empower employees

Provide ways for both critical and non-critical teams and individuals to be engaged, mobilized and empowered amidst the COVID-19 pandemic.

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Staying Connected.  Long description below

Long Description

Staying Connected

Engaging - Mobilizing - Empowering

Purpose

Provide ways for both critical and non-critical teams and individuals to be engaged, mobilized and empowered amidst the COVID-19 pandemic.

  • Increase well-being and engagement
  • Equip leaders
  • Foster an inclusive work environment
  • Drive a positive employee experience

The Strategy*

  • Having skilled and knowledgeable leaders BY Providing training and tools for them to manage virtual teams effectively
  • Communicating timely and relevant information BY Having effective vehicles to continuously reach employees on and off the network
  • Recognizing our employees BY Regularly voicing their achievements, contributions and worth
  • Safeguarding our employees' psychological and physical health BY Instilling practices, resources and tools to prevent and address issues

*Inspired by the Transformation Employee Engagement Framework

Proposed Activities

An action plan is being developed by HRSB

  • Promote e-learning trainings and share tips on virtual management
  • Develop series of micro-learning events (i.e. How to use Slack)
  • Develop and share Tear Sheets on various topics
  • Provide laser coaching services
  • Provide tips for teams to implement existential recognition practices daily (i.e. say good morning, check in on their day, etc.)
  • Recognize targeted groups in communication channel (i.e. IT, EI, Policy groups, etc.)
  • Promote tips on holding virtual informal social gatherings
  • Promote GratitudeToGo Toolkit
  • Create external web page or mobile application to centralize tools and resources for all to access
  • Encourage the use of platforms outside the network to collaborate (i.e. GCCollab, GoogleDocs, Slack, Zoom, etc.)
  • Utilize social media to exchange (i.e. Facebook, WhatsApp, Youtube, Twitter, etc.)
  • Implement forum for employees' questions and sharing of best practices (i.e. Slido)
  • Promote existing mental health tools through our communication channels
  • Equipping employees with quick tips and tricks on how to stay healthy while working virtually (i.e. ergonomics, taking health break)
  • Ensure easy access to self-care and informal conflict resolution services (i.e. EAP, OICM, etc)
  • Emphasize notion of community and social responsibility
"Surviving this crisis will take a shift in mindset, and that's tougher than we think […]. This is the ultimate reminder that we are inextricably connected with each other." - Brené Brown