Staying Connected: A strategy to engage, mobilize and empower employees
Provide ways for both critical and non-critical teams and individuals to be engaged, mobilized and empowered amidst the COVID-19 pandemic.
Long Description
Staying Connected
Engaging - Mobilizing - Empowering
Purpose
Provide ways for both critical and non-critical teams and individuals to be engaged, mobilized and empowered amidst the COVID-19 pandemic.
- Increase well-being and engagement
- Equip leaders
- Foster an inclusive work environment
- Drive a positive employee experience
The Strategy*
- Having skilled and knowledgeable leaders BY Providing training and tools for them to manage virtual teams effectively
- Communicating timely and relevant information BY Having effective vehicles to continuously reach employees on and off the network
- Recognizing our employees BY Regularly voicing their achievements, contributions and worth
- Safeguarding our employees' psychological and physical health BY Instilling practices, resources and tools to prevent and address issues
*Inspired by the Transformation Employee Engagement Framework
Proposed Activities
An action plan is being developed by HRSB
- Promote e-learning trainings and share tips on virtual management
- Develop series of micro-learning events (i.e. How to use Slack)
- Develop and share Tear Sheets on various topics
- Provide laser coaching services
- Provide tips for teams to implement existential recognition practices daily (i.e. say good morning, check in on their day, etc.)
- Recognize targeted groups in communication channel (i.e. IT, EI, Policy groups, etc.)
- Promote tips on holding virtual informal social gatherings
- Promote GratitudeToGo Toolkit
- Create external web page or mobile application to centralize tools and resources for all to access
- Encourage the use of platforms outside the network to collaborate (i.e. GCCollab, GoogleDocs, Slack, Zoom, etc.)
- Utilize social media to exchange (i.e. Facebook, WhatsApp, Youtube, Twitter, etc.)
- Implement forum for employees' questions and sharing of best practices (i.e. Slido)
- Promote existing mental health tools through our communication channels
- Equipping employees with quick tips and tricks on how to stay healthy while working virtually (i.e. ergonomics, taking health break)
- Ensure easy access to self-care and informal conflict resolution services (i.e. EAP, OICM, etc)
- Emphasize notion of community and social responsibility
"Surviving this crisis will take a shift in mindset, and that's tougher than we think […]. This is the ultimate reminder that we are inextricably connected with each other." - Brené Brown