Employee Pulse Survey VIII Results – Defining our New Work Environment – On-Site Workers (June 2021)

Employee Pulse Survey VIII Results – Defining our New Work Environment – On-Site Workers (June 2021) (PDF, 367 KB)

Results for Employment and Social Development Canada, its Portfolio sections, and its Branches and Regions

Number of Respondents by Organizational Unit
Organizational UnitTotal Number of RespondentsNumber of respondents working on-site
Employment and Social Development Canada (ESDC) 16,634 896
Service Canada (SC) 12,103 859
Employment and Social Development (ESD) 4,036 32
Labour Program (LP) 447 5
Atlantic Region (ATL) 1,404 118
Ontario Region (ONT) 3,448 180
Quebec Region (QC) 1,992 148
Western Canada and Territories Region (WCT) 2,961 330
Citizen Service Branch (CSB) 383 31
Program Operations Branch (POB) 235 3
Integrity Services Branch (ISB) 471 3
Transformation Management Branch (TMB) 274 4
Benefits and Integrated Services Branch (BISB) 654 11
Internal Audit and Enterprise Risk Management Branch (IAERMB) 26 0
Chief Financial Officer Branch (CFOB) 596 3
Human Resources Services Branch (HRSB) 785 1
Innovation, Information and Technology Branch (IITB) 884 17
Public Affairs and Stakeholder Relations Branch (PASRB) 127 0
Skills and Employment Branch (SEB) 329 1
Income Security and Social Development Branch (ISSDB) 337 1
Learning Branch (LB) 208 3
Legal Services Unit (LSU) 26 0
Strategic and Service Policy Branch (SSPB) 379 0
Corporate Secretariat (CorpSec) 73 0
Policy Horizons Canada (PHC) 24 0
Policy, Dispute Resolution, and International Affairs (PDRIA) 58 0
Compliance, Operations and Program Development (COPD) 300 3
Strategic Integration and Governance (SIG) / Office of the Deputy Minister of Labour 17 0
Accessibility Standards Canada (ASC) 48 0

I. Current Work Situation

Q1. Which of the following best describes your current work situation?
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Teleworking exclusively: as required by the department 75% 70% 89% 73% 66% 77% 72% 56% 70% 87% 87% 82% 86% 92% 88% 93% 82% 91% 93% 91% 89% 92% 94% 85% 83% 83% 72% 94% 92%
Teleworking exclusively: by choice or voluntarily 10% 10% 7% 11% 8% 6% 8% 19% 5% 10% 6% 14% 9% 8% 5% 4% 13% 6% 5% 7% 3% 4% 4% 5% 13% 14% 10% 0% 4%
A combination of teleworking and working on-site: as required by the department 7% 8% 2% 10% 13% 9% 6% 10% 14% 2% 5% 1% 0% 0% 5% 2% 1% 1% 1% 1% 4% 4% 1% 5% 4% 0% 11% 0% 0%
A combination of teleworking and working on-site: by choice or voluntarily 3% 4% 1% 5% 6% 3% 5% 4% 2% 0% 2% 2% 2% 0% 2% 1% 2% 2% 1% 1% 2% 0% 1% 4% 0% 3% 6% 6% 4%
Working on-site exclusively: as required by the department 4% 5% 1% 1% 5% 4% 6% 7% 6% 1% 0% 0% 1% 0% 1% 0% 2% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
Working on-site exclusively: by choice or voluntarily 2% 2% 0% 0% 3% 1% 1% 4% 2% 0% 1% 1% 0% 0% 0% 0% 0% 0% 0% 0% 1% 0% 0% 0% 0% 0% 1% 0% 0%

III. Employees Who Work On-Site Exclusively

Q11a. I am satisfied with my current work arrangement.
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Agree 73% 72% 84%   88% 68% 65% 74% 55%       82%       88%                        
Disagree 20% 20% 13%   6% 26% 21% 19% 42%       9%       6%                        
Neither agree nor disagree 8% 8% 3%   6% 7% 15% 7% 3%       9%       6%                        
Q11b. I enjoy working on site.
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Agree 78% 78% 75%   92% 78% 72% 78% 68%       82%       76%                        
Disagree 12% 12% 13%   3% 12% 12% 12% 26%       9%       12%                        
Neither agree nor disagree 10% 10% 13%   5% 10% 16% 9% 6%       9%       12%                        
Q11c. I feel connected with the rest of my team.
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Agree 70% 71% 71%   77% 70% 79% 65% 74%       55%       88%                        
Disagree 19% 19% 19%   12% 22% 9% 23% 13%       18%       12%                        
Neither agree nor disagree 11% 11% 10%   11% 8% 12% 11% 13%       27%       0%                        
Q11d. I feel productive in my current work arrangement.
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Agree 83% 83% 87%   89% 83% 79% 83% 68%       91%       94%                        
Disagree 9% 9% 6%   4% 8% 10% 9% 26%       0%       0%                        
Neither agree nor disagree 8% 9% 6%   7% 8% 11% 8% 6%       9%       6%                        
Q11e. I feel safe working on site.
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Agree 81% 81% 71%   91% 81% 82% 80% 65%       82%       76%                        
Disagree 12% 11% 26%   4% 13% 6% 13% 26%       18%       24%                        
Neither agree nor disagree 7% 7% 3%   5% 6% 12% 7% 10%       0%       0%                        
Q12. To what extent is the risk of exposure to COVID-19 a source of work-related stress for you?
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Not at all 26% 26% 9%   30% 26% 26% 27% 16%       36%       12%                        
To a small extent 39% 39% 31%   47% 42% 36% 36% 29%       27%       35%                        
To a moderate extent 21% 21% 31%   16% 19% 18% 24% 29%       18%       29%                        
To a large extent 7% 7% 16%   3% 7% 8% 8% 16%       0%       18%                        
To a very large extent 7% 7% 13%   5% 7% 11% 5% 10%       18%       6%                        
Q13. Some changes have been made and will continue to be made to the physical workplace, including the use of unassigned seating. Has your workplace transitioned to the new ESDC workplace?
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Yes 38% 38% 32%   56% 38% 29% 35% 53%       18%       35%                        
No 27% 27% 42%   15% 24% 43% 26% 7%       27%       41%                        
Not sure / Don’t know 35% 35% 26%   28% 38% 28% 39% 40%       55%       24%                        
Q14a. When thinking about your future work arrangements, which of the following statements best represents your own personal preference, regardless of operational constraints or consideration?
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Work from home or off-site all of the time 8% 7% 17%   5% 11% 8% 6% 7%       0%       14%                        
Work from home or off-site most of the time 18% 18% 10%   12% 19% 20% 19% 30%       11%       14%                        
Work at the office or on-site most of the time 27% 27% 24%   27% 28% 34% 27% 13%       22%       7%                        
Work at the office or on-site all of the time 37% 37% 41%   49% 31% 27% 40% 30%       56%       50%                        
Work at the office on an ad-hoc basis only / On occasion (i.e. for team or client meetings) 6% 7% 3%   6% 8% 8% 5% 10%       0%       7%                        
Other work arrangement 3% 3% 3%   2% 3% 3% 3% 10%       11%       7%                        
Q15. How concerned are you about an eventual increase in the number of employees returning to the workplace?
ResponseESDCSCESDLPATLONTQCWCTCSBPOBISBTMBBISBIAERMBCFOBHRSBIITBPASRBSEBISSDBLBLSUSSPBCorpSecPHCPDRIACOPDSIG/DMOASC
Not at all 41% 42% 20%   47% 37% 42% 42% 37%       45%       13%                        
To a small extent 25% 25% 23%   26% 24% 26% 24% 27%       18%       31%                        
To a moderate extent 19% 19% 23%   16% 18% 18% 18% 27%       9%       13%                        
To a large extent 10% 10% 20%   8% 13% 11% 8% 7%       9%       25%                        
To a very large extent 6% 6% 13%   3% 7% 3% 7% 3%       18%       19%                        

Methodological notes