Employee Pulse Survey VIII Results – Defining our New Work Environment – On-Site Workers (June 2021)
Results for Employment and Social Development Canada, its Portfolio sections, and its Branches and Regions
Organizational Unit | Total Number of Respondents | Number of respondents working on-site |
---|---|---|
Employment and Social Development Canada (ESDC) | 16,634 | 896 |
Service Canada (SC) | 12,103 | 859 |
Employment and Social Development (ESD) | 4,036 | 32 |
Labour Program (LP) | 447 | 5 |
Atlantic Region (ATL) | 1,404 | 118 |
Ontario Region (ONT) | 3,448 | 180 |
Quebec Region (QC) | 1,992 | 148 |
Western Canada and Territories Region (WCT) | 2,961 | 330 |
Citizen Service Branch (CSB) | 383 | 31 |
Program Operations Branch (POB) | 235 | 3 |
Integrity Services Branch (ISB) | 471 | 3 |
Transformation Management Branch (TMB) | 274 | 4 |
Benefits and Integrated Services Branch (BISB) | 654 | 11 |
Internal Audit and Enterprise Risk Management Branch (IAERMB) | 26 | 0 |
Chief Financial Officer Branch (CFOB) | 596 | 3 |
Human Resources Services Branch (HRSB) | 785 | 1 |
Innovation, Information and Technology Branch (IITB) | 884 | 17 |
Public Affairs and Stakeholder Relations Branch (PASRB) | 127 | 0 |
Skills and Employment Branch (SEB) | 329 | 1 |
Income Security and Social Development Branch (ISSDB) | 337 | 1 |
Learning Branch (LB) | 208 | 3 |
Legal Services Unit (LSU) | 26 | 0 |
Strategic and Service Policy Branch (SSPB) | 379 | 0 |
Corporate Secretariat (CorpSec) | 73 | 0 |
Policy Horizons Canada (PHC) | 24 | 0 |
Policy, Dispute Resolution, and International Affairs (PDRIA) | 58 | 0 |
Compliance, Operations and Program Development (COPD) | 300 | 3 |
Strategic Integration and Governance (SIG) / Office of the Deputy Minister of Labour | 17 | 0 |
Accessibility Standards Canada (ASC) | 48 | 0 |
I. Current Work Situation
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Teleworking exclusively: as required by the department | 75% | 70% | 89% | 73% | 66% | 77% | 72% | 56% | 70% | 87% | 87% | 82% | 86% | 92% | 88% | 93% | 82% | 91% | 93% | 91% | 89% | 92% | 94% | 85% | 83% | 83% | 72% | 94% | 92% |
Teleworking exclusively: by choice or voluntarily | 10% | 10% | 7% | 11% | 8% | 6% | 8% | 19% | 5% | 10% | 6% | 14% | 9% | 8% | 5% | 4% | 13% | 6% | 5% | 7% | 3% | 4% | 4% | 5% | 13% | 14% | 10% | 0% | 4% |
A combination of teleworking and working on-site: as required by the department | 7% | 8% | 2% | 10% | 13% | 9% | 6% | 10% | 14% | 2% | 5% | 1% | 0% | 0% | 5% | 2% | 1% | 1% | 1% | 1% | 4% | 4% | 1% | 5% | 4% | 0% | 11% | 0% | 0% |
A combination of teleworking and working on-site: by choice or voluntarily | 3% | 4% | 1% | 5% | 6% | 3% | 5% | 4% | 2% | 0% | 2% | 2% | 2% | 0% | 2% | 1% | 2% | 2% | 1% | 1% | 2% | 0% | 1% | 4% | 0% | 3% | 6% | 6% | 4% |
Working on-site exclusively: as required by the department | 4% | 5% | 1% | 1% | 5% | 4% | 6% | 7% | 6% | 1% | 0% | 0% | 1% | 0% | 1% | 0% | 2% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% |
Working on-site exclusively: by choice or voluntarily | 2% | 2% | 0% | 0% | 3% | 1% | 1% | 4% | 2% | 0% | 1% | 1% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 1% | 0% | 0% | 0% | 0% | 0% | 1% | 0% | 0% |
III. Employees Who Work On-Site Exclusively
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Agree | 73% | 72% | 84% | 88% | 68% | 65% | 74% | 55% | 82% | 88% | |||||||||||||||||||
Disagree | 20% | 20% | 13% | 6% | 26% | 21% | 19% | 42% | 9% | 6% | |||||||||||||||||||
Neither agree nor disagree | 8% | 8% | 3% | 6% | 7% | 15% | 7% | 3% | 9% | 6% |
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Agree | 78% | 78% | 75% | 92% | 78% | 72% | 78% | 68% | 82% | 76% | |||||||||||||||||||
Disagree | 12% | 12% | 13% | 3% | 12% | 12% | 12% | 26% | 9% | 12% | |||||||||||||||||||
Neither agree nor disagree | 10% | 10% | 13% | 5% | 10% | 16% | 9% | 6% | 9% | 12% |
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Agree | 70% | 71% | 71% | 77% | 70% | 79% | 65% | 74% | 55% | 88% | |||||||||||||||||||
Disagree | 19% | 19% | 19% | 12% | 22% | 9% | 23% | 13% | 18% | 12% | |||||||||||||||||||
Neither agree nor disagree | 11% | 11% | 10% | 11% | 8% | 12% | 11% | 13% | 27% | 0% |
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Agree | 83% | 83% | 87% | 89% | 83% | 79% | 83% | 68% | 91% | 94% | |||||||||||||||||||
Disagree | 9% | 9% | 6% | 4% | 8% | 10% | 9% | 26% | 0% | 0% | |||||||||||||||||||
Neither agree nor disagree | 8% | 9% | 6% | 7% | 8% | 11% | 8% | 6% | 9% | 6% |
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Agree | 81% | 81% | 71% | 91% | 81% | 82% | 80% | 65% | 82% | 76% | |||||||||||||||||||
Disagree | 12% | 11% | 26% | 4% | 13% | 6% | 13% | 26% | 18% | 24% | |||||||||||||||||||
Neither agree nor disagree | 7% | 7% | 3% | 5% | 6% | 12% | 7% | 10% | 0% | 0% |
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not at all | 26% | 26% | 9% | 30% | 26% | 26% | 27% | 16% | 36% | 12% | |||||||||||||||||||
To a small extent | 39% | 39% | 31% | 47% | 42% | 36% | 36% | 29% | 27% | 35% | |||||||||||||||||||
To a moderate extent | 21% | 21% | 31% | 16% | 19% | 18% | 24% | 29% | 18% | 29% | |||||||||||||||||||
To a large extent | 7% | 7% | 16% | 3% | 7% | 8% | 8% | 16% | 0% | 18% | |||||||||||||||||||
To a very large extent | 7% | 7% | 13% | 5% | 7% | 11% | 5% | 10% | 18% | 6% |
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Yes | 38% | 38% | 32% | 56% | 38% | 29% | 35% | 53% | 18% | 35% | |||||||||||||||||||
No | 27% | 27% | 42% | 15% | 24% | 43% | 26% | 7% | 27% | 41% | |||||||||||||||||||
Not sure / Don’t know | 35% | 35% | 26% | 28% | 38% | 28% | 39% | 40% | 55% | 24% |
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Work from home or off-site all of the time | 8% | 7% | 17% | 5% | 11% | 8% | 6% | 7% | 0% | 14% | |||||||||||||||||||
Work from home or off-site most of the time | 18% | 18% | 10% | 12% | 19% | 20% | 19% | 30% | 11% | 14% | |||||||||||||||||||
Work at the office or on-site most of the time | 27% | 27% | 24% | 27% | 28% | 34% | 27% | 13% | 22% | 7% | |||||||||||||||||||
Work at the office or on-site all of the time | 37% | 37% | 41% | 49% | 31% | 27% | 40% | 30% | 56% | 50% | |||||||||||||||||||
Work at the office on an ad-hoc basis only / On occasion (i.e. for team or client meetings) | 6% | 7% | 3% | 6% | 8% | 8% | 5% | 10% | 0% | 7% | |||||||||||||||||||
Other work arrangement | 3% | 3% | 3% | 2% | 3% | 3% | 3% | 10% | 11% | 7% |
Response | ESDC | SC | ESD | LP | ATL | ONT | QC | WCT | CSB | POB | ISB | TMB | BISB | IAERMB | CFOB | HRSB | IITB | PASRB | SEB | ISSDB | LB | LSU | SSPB | CorpSec | PHC | PDRIA | COPD | SIG/DMO | ASC |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Not at all | 41% | 42% | 20% | 47% | 37% | 42% | 42% | 37% | 45% | 13% | |||||||||||||||||||
To a small extent | 25% | 25% | 23% | 26% | 24% | 26% | 24% | 27% | 18% | 31% | |||||||||||||||||||
To a moderate extent | 19% | 19% | 23% | 16% | 18% | 18% | 18% | 27% | 9% | 13% | |||||||||||||||||||
To a large extent | 10% | 10% | 20% | 8% | 13% | 11% | 8% | 7% | 9% | 25% | |||||||||||||||||||
To a very large extent | 6% | 6% | 13% | 3% | 7% | 3% | 7% | 3% | 18% | 19% |
Methodological notes
- The variable n corresponds to the total number of respondents in the respective section.
- Results for “Agree” reflect the affirmative responses (i.e., the sum of “Strongly agree” and “Somewhat agree,”) while results for “Disagree” reflect the negative responses (i.e., the sum of “Somewhat disagree” and “Strongly disagree.”)
- Results were calculated by removing the “Don’t know” and “Not applicable” responses.
- Due to rounding, total percentages may not add up to 100%.
- Results for questions with less than 10 respondents were suppressed.