Benefits

This section allows the user to:

  • Enroll in the PSHCP coverage
  • View existing PSHCP coverage
  • Update existing PSHCP coverage
  • Opt out of the PSHCP
  • View a benefits summary
Benefits Summary Screen. Long description follows.
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    1. Phoenix Main Menu
    2. Self Service
    3. Benefits:
      • Benefits Summary
      • Self Service for PSHCP

Benefits Summary

This section allow the user to view the details of their individual benefits.

Benefits Summary Screen. Long description follows.
  • Long Description of Image

    Shows the various benefits the use has.

    Benefit summary:

    • Type of Benefit
    • Plan Description
    • Coverage or Participation

Self Service for PSHCP

Public Service Health Care Plan Summary. Long description follows.
  • Long Description of Image

    PSHCP Summary

    Identifies the user level of coverage, the user’s PSHCP certificate number, whether the user has single or family coverage and the date the coverage commenced.

Exceptions

PSHCP cannot be updated using the Phoenix Self-Service in the following situations:

  • Dependant(s) becomes an employee of the Public Service and receives their own PSHCP coverage
  • To switch from Supplementary to Comprehensive coverage
  • To switch from Comprehensive to Supplementary coverage
  • To add a dependant who has their own PSHCP coverage
  • User is on unpaid leave

Visit our Public Service Health Care Plan – Exceptions page for instructions to update your coverage in these scenarios.

For technical questions related to the PSHCP Employees’ Self-Service tool, please follow the Pay Escalation Process, selecting the Category “Escalated benefit issue”.