Pay Bulletins

Pay Bulletin From ESDC'S Compensation Services Directorate

July 2020 Issue


What’s new?

Great-West Life is now Canada Life

Your dental care plan has a new name! Great-West Life, the administrator for the Public Service Dental Care Plan (PSDCP), is now the Canada Life Assurance Company (Canada Life). You will continue to have access to your personal PSDCP information through the unique GroupNet website, which has been changed to include Canada Life. Your login ID and password remain the same.

Additionally, GroupNet has introduced an upload function. You can now upload a photocopy, scanned document or a picture of your claim directly. To find this feature, login to your GroupNet account, go to Make a claim and then select Upload documents.

If you have not yet registered with GroupNet, you can visit the GroupNet website and log in as a new user by clicking “Register Here” at the bottom of the page and follow the steps to create your profile. Visit Canada.ca for more information on how to register.

Public Service Dental Care Plan (PSDCP): Temporary Extension of Dependent Children’s Eligibility

The Government of Canada recognizes that coverage for some dependent children may expire during the suspension of non-emergency dental services preventing them from receiving required dental services or treatments. Therefore, in response to the COVID-19 pandemic, the Government of Canada is implementing temporary measures for the administration of the Public Service Dental Care Plan (PSDCP) and the Pensioners’ Dental Services Plan (PDSP).

These measures are designed to help lessen the impact of the suspension of non-emergency dental services and support the recommendations of public health authorities for physical distancing. These measures will be in effect for one year from a date determined by the Government of Canada once non-emergency dental services are again available. This date will be communicated once determined.

Visit Canada.ca for more details on eligibility and instructions on how to submit a claim.

Province of Work for Taxation Purposes Will Remain the Same during COVID-19 Pandemic

For employees working from home due to the COVID-19 pandemic, the Canada Revenue Agency and Revenu Québec have confirmed that the province of work for taxation purposes will not change.

This means that if you are currently teleworking from your home in one province, and you normally report to an office located in a different province, the province used to calculate your payroll deductions at source continues to be your normal work office location. These deductions include Federal and Provincial/Territorial income taxes, Employment Insurance (EI), Québec Parental Insurance Plan (QPIP), Canada Pension Plan (CPP) and Québec Pension Plan (QPP).

The same policy applies to designated paid holidays. Designated paid holiday entitlements are based on the location of work indicated on the employees’ letter of offer and the applicable collective agreement. Employees remain entitled to a provincial/civic holiday recognized in the province where their position is located (their office location). Refer to the collective agreements for public service for more information on designated paid holidays.

For managers receiving questions from employees on this matter, please refer to the Manager’s Guide on Human Resources Issues during a COVID-19 Pandemic.