Manage Content

Owning a section on the iService website comes with certain responsibilities.

Online content is an essential part of your organization's identity. It represents your organization services and offerings for employees.

Regular content maintenance is key to a successful and dependable page.

Important: Each discipline is responsible for archiving or saving their pages and documents that are being deleted or removed from the iService site. iService does not keep records of any deleted content.

Content Approver

Content Approver

Broken links and Redundant, Outdated/Obsolete and Trivial (ROT) information are two important aspects to maintaining your web page. This is an ongoing process, not a one-time event.

  • Broken Links

    A broken link is a hyperlink on a web page that no longer works because it is encountering an issue such as:

    • The destination website removed the linked web page (causing a 404 error).
    • The destination website or web page has moved or no longer exists.

    Check all your hyperlinks when modifying your pages. If they point to a wrong page or are broken link, correct them in your mockup.

  • Redundant, Outdated/Obsolete, and Trivial (ROT)
    • One of the iService role is to ensure proper content management of its web pages by conducting site checks.
    • The audit or ROT is an excel spreadsheet that lists all the pages, illustrations, documents, multimedia, hyperlinks and content by discipline. This will be sent to the Content Approver for review.
    • Content Approvers are asked to manage their content that is either duplicative, too old, or just irrelevant to most website visitors.
Content Publisher

Content Publisher

  • Broken links report (Compliance Sheriff)
  • Redundant, Outdated/Obsolete, and Trivial (ROT)